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jili10 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what we collect, why we collect it, and how we keep it safe.
Last updated: 15 May 2026A quick summary of how jili10 handles your data. The full policy below contains the complete details.
jili10 uses SSL encryption across the entire platform. Your personal and financial data is stored on secured servers and is never sold to third parties for marketing purposes.
jili10 processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission of the Philippines.
We only collect the personal data we actually need — for account verification, payment processing, regulatory compliance, and improving your jili10 experience. Nothing more.
jili10 is upfront about what data we collect and why. This Privacy Policy is written in plain English so every Filipino player can understand exactly how their information is used.
You have the right to access, correct, and request deletion of your personal data held by jili10, subject to our legal obligations. We honour these rights without unnecessary delay.
jili10 does not sell, rent, or trade your personal data to third-party advertisers. Data is shared only where required by law, for payment processing, or with your explicit consent.
1.1 jili10 takes the privacy of its players seriously. This Privacy Policy describes how jili10 collects, uses, stores, shares, and protects the personal data of players and visitors who access the jili10 platform at jili10.app.
1.2 This Policy applies to all personal data collected through the jili10 website, mobile platform, customer support channels, and any other touchpoint through which you interact with jili10.
1.3 This Privacy Policy should be read alongside jili10's Terms & Conditions and Responsible Gaming Policy. By using jili10, you agree to the data practices described in this Policy.
1.4 jili10 complies with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, jili10 also observes the data protection requirements of PAGCOR's regulatory framework.
2.1 jili10 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, city/province | Account communication, support, notifications |
| Financial Data | GCash number, Maya account, bank account name and number | Deposit and withdrawal processing, fraud prevention |
| Transaction Data | Deposit history, withdrawal history, game wager records | Account management, regulatory reporting, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence | Customer support, quality assurance, dispute resolution |
2.2 jili10 does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, in which case such collection will be clearly disclosed and your consent obtained where required.
3.1 Directly from you — when you register a jili10 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
3.2 Automatically — when you access jili10.app, our systems automatically collect technical and usage data through cookies, log files, and similar tracking technologies. See Section 7 for details on cookies.
3.3 From third parties — jili10 may receive data from payment processors (such as GCash and Maya) to verify transactions, from identity verification service providers during KYC, and from fraud prevention partners to protect the integrity of the platform.
3.4 From regulatory authorities — in certain circumstances, jili10 may receive information from PAGCOR or other Philippine government agencies as part of its regulatory compliance obligations.
4.1 jili10 uses your personal data for the following purposes:
4.2 jili10 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.
5.1 Under the Data Privacy Act of 2012, jili10 processes your personal data on the following legal bases:
6.1 jili10 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.
6.2 jili10 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
6.3 All third parties with whom jili10 shares personal data are required to maintain appropriate security measures and to process data only for the specified purpose and in accordance with applicable Philippine data protection law.
7.1 jili10 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit jili10.app.
7.2 jili10 uses the following types of cookies:
7.3 You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the jili10 platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.
8.1 jili10 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law.
8.2 The following retention periods apply as a general guide:
8.3 Where jili10 is required by law to retain data beyond the periods above, the data will be retained for the legally mandated period and then securely deleted.
9.1 jili10 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili10 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required.
9.3 While jili10 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jili10 login credentials.
10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili10:
You have the right to request a copy of the personal data jili10 holds about you, along with information about how it is being used.
You have the right to request correction of inaccurate or incomplete personal data held by jili10. You may update basic account details directly from your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili10's legal obligations to retain certain records.
You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account preferences.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
If you believe jili10 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
10.2 To exercise any of the above rights, please contact jili10's Data Protection Officer using the contact details in Section 14. jili10 will respond to verified requests within thirty (30) days, or within the timeframe required by applicable law.
11.1 jili10 does not knowingly collect, process, or store personal data from any person under the age of 21. Age verification is conducted during the registration process and as part of KYC procedures.
11.2 If jili10 becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the originating payment method.
11.3 If you believe that a minor has registered on jili10, please contact our support team immediately so that we can take appropriate action.
12.1 jili10 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data outside the Philippines — for example, to cloud infrastructure providers or international fraud prevention partners — jili10 ensures that appropriate safeguards are in place.
12.2 Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other mechanisms recognised under the Data Privacy Act and its Implementing Rules and Regulations.
12.3 By using jili10, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
13.1 jili10 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. The updated Policy will be posted on this page with a revised effective date.
13.2 Where changes are material, jili10 will notify registered players via the contact details on file or through a prominent notice on the platform. Continued use of jili10 following the effective date of an updated Policy constitutes your acceptance of the changes.
13.3 We encourage you to review this Privacy Policy periodically to stay informed about how jili10 protects your personal data.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jili10's data practices, please contact our Data Protection Officer:
14.2 For complaints that have not been resolved to your satisfaction, you may contact the National Privacy Commission of the Philippines through its official channels.
14.3 For responsible gaming concerns, please visit our Responsible Gaming page.
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